Resolved incident

Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU

Zoom · Minor · Started

Duration
1h 33m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved and the affected services have been restored.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Zoom

    We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. Identified

    Zoom

    We have successfully identified the root cause of issue affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. Monitoring

    Zoom

    The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. Resolved

    Zoom

    This incident has been resolved and the affected services have been restored.