Service Degradation Affecting Zoom Phone Audio in Japan

Resolved

None impact

Started

Lasted 13m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved and the affected services have been restored.

  2. Monitoring

    On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.