Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Resolved

None impact

Started

Lasted 15m

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Updates

  1. Resolved

    This incident has been resolved and the affected services have been restored.

  2. Monitoring

    On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.