Service Degradation Affecting Email in Zoom Contact Center Services in North America

Resolved

None impact

Started

Lasted 9m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.