Service Degradation Affecting Zoom Clips
Resolved
Minor impact
Updates
Resolved
This incident has been resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363
Monitoring
The service degradation with Zoom Clips affecting a subset of users has been successfully resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363 Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.
Identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Identified
Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Identified
We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users. This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigating
We are currently investigating a service degradation with Zoom Clips affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.