Internal System Error for Users with Japanese Language Settings

Resolved

Minor impact

Started

Lasted 9h 16m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    We are currently investigating an issue affecting Sandbox environments where users who have Japanese selected as their preferred language may encounter an Internal System Error when accessing the application settings.