Resolved incident

Performance degradation on Data Query for a subset of EU Production tenants

Zuora · Minor · Started

Duration
5h 5m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Zuora

    Our engineers are investigating with highest priority Data Query performance degradation for a subset of EU Production tenants

  2. Investigating

    Zuora

    We are continuing to investigate this issue.

  3. Monitoring

    Zuora

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Zuora

    This incident has been resolved.