Resolved incident

[RETRO] Zuora is encountering an issue with the BlueSnap gateway being down

Zuora · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below. https://status.bluesnap.com/incidents/267281 The impact timelines are below. January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Zuora

    Zuora encountered issues with Payment processing and Payment Method validations due to the issue at BlueSnap mentioned in the link below. https://status.bluesnap.com/incidents/267281 The impact timelines are below. January 16, 2025 · 10:49 PST to January 17, 2025 · 05:14 PST