Intermittent API Failures Impacting RestAPI calls for Nuance/Okta customers in Revenue - Prod Environment

Resolved

Minor impact

Started

Lasted 195h 45m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We have observed intermittent REST API call failures for Nuance/Okta customers in the revenue-prod environment. The relevant teams are investigating this as a top priority.