Performance Degradation for a subset of tenants in Central Sandbox

Updates

1. Resolved

   almost 2 years ago

   This incident has been resolved.

2. Monitoring

   almost 2 years ago

   We are continuing to monitor for any further issues.

3. Monitoring

   almost 2 years ago

   We observed a performance degradation in Central Sandbox causing delays in performing bill runs, payment runs, data source exports, and event notifications/callouts for a subset of tenants. A fix has been implemented and we are monitoring the results.