Resolved incident

Performance Degradation for a subset of tenants in Central Sandbox

Zuora · None · Started

Duration
39h 20m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Zuora

    We observed a performance degradation in Central Sandbox causing delays in performing bill runs, payment runs, data source exports, and event notifications/callouts for a subset of tenants. A fix has been implemented and we are monitoring the results.

  2. Monitoring

    Zuora

    We are continuing to monitor for any further issues.

  3. Resolved

    Zuora

    This incident has been resolved.