Resolved incident

Internal server error when opening Customer Accounts in the Zuora UI

Zuora · Minor · Started

Duration
5h 41m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Zuora

    We have identified an Internal server error when opening Customer Accounts in Zuora UI, impacting a subset of tenants

  2. Identified

    Zuora

    We have identified the issue and are working on the fix.

  3. Identified

    Zuora

    We are continuing to work on a fix for this issue.

  4. Monitoring

    Zuora

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    Zuora

    This incident has been resolved.