Resolved incident

Edge Delivery Issues in NASA (North America and South America)

Akamai · Minor · Started

Duration
2h 52m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We can confirm that the issue was mitigated at 1:30 UTC on June 6, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001CQ6lqCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Akamai

    We can confirm that the issue was mitigated at 1:30 UTC on June 6, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001CQ6lqCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

  2. Investigating

    Akamai

    We became aware of an issue with Edge Delivery in Americas Region related to elevated request denials and service degradation between 1:00 UTC and 1:30 UTC on June 6, 2026. We are actively investigating the cause of the service degradation within the affected environment and assessing customer impact. At this time, the issue appears to have stabilized, and we will continue to monitor the platform closely. We will provide additional updates as we make further progress in our investigation. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001CQ6lqCAD.