Increased processing times for US async transcription

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   4 months ago

   AssemblyAI

   We are seeing increased processing times for pre-recorded (async) transcriptions on the US endpoint. Webhook deliveries may also be delayed. We are currently investigating.

2. Identified

   4 months ago

   AssemblyAI

   We have identified the issue causing elevated processing times for async transcriptions on the US endpoint and have addressed the root cause. The system is recovering, but processing times remain elevated while the backlog clears. Webhook deliveries may also continue to be delayed.

3. Monitoring

   4 months ago

   AssemblyAI

   We have been monitoring the queue drain and transcription pickup delays caused by the backlog. Processing times are returning to normal ranges on the US endpoint and the backlog has cleared. We are continuing to monitor.

4. Resolved

   4 months ago

   AssemblyAI

   This incident has been resolved. Async transcription processing times on the US endpoint have returned to normal ranges and webhook deliveries are operating normally.