Minor · Resolved
Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro
· 1h 16m
Minor · Resolved
Real-time STT: 502 errors related to change to temporary tokens
· 42m
Minor · Resolved
Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model
· 19m
Major · Resolved
Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async model
· 25m
Minor · Resolved
Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model
· < 1m
Major · Resolved
Increased processing times and errors for Universal-3.5 Pro on the EU async endpoint
· 1h 18m
Minor · Resolved
Increased turnaround times for Async Universal-3 model
· 31m
Critical · Postmortem
Outage on US Async Endpoint
· 1h 15m
None · Resolved
Elevated turnaround times for async transcription
· < 1m
Minor · Resolved
Increased latency for Universal 3.5 Pro Realtime model
· 6m
Minor · Resolved
Async Transcription Service Issues
· 49m
Major · Resolved
EU endpoint session failures on Universal 3.5 Pro Realtime
· 7m
Minor · Resolved
Elevated processing times for Universal-3 Pro and Universal-3.5 Pro async transcription
· 38m
Minor · Resolved
Delayed Webhook Delivery on Async EU Endpoint
· 20m
Minor · Resolved
503 Error when using temp tokens with Realtime API
· 1h 48m
None · Resolved
Degraded Universal-3.5 Pro streaming in us-east
· < 1m
Minor · Resolved
Increased processing times for US async transcription
· 19m
None · Resolved
Degraded streaming session creation for Universal Streaming English in us-west
· < 1m
Major · Postmortem
Timeout on transcriptions using speaker labels
· 1h 11m
Critical · Resolved
Pre-recorded Universal-3-pro and Universal-3-5-pro degradation in the EU
· 1h 26m