Resolved incident

Real-time STT: 502 errors related to change to temporary tokens

AssemblyAI · Minor · Started

Duration
42m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have continued to see good performance after the rollback and are now marking this issue as resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    AssemblyAI

    We have identified an issue with a recent change to temporary tokens that is causing some Real-time STT sessions that use temp tokens to fail with a 502 error. Our team is actively working to roll back this change.

  2. Monitoring

    AssemblyAI

    We have completed the rollback and are now seeing a reduction of 502 errors. We will continue to monitor traffic to ensure that error rates continue to return to the normal range.

  3. Resolved

    AssemblyAI

    We have continued to see good performance after the rollback and are now marking this issue as resolved.