Resolved incident

Increased latency for Universal 3.5 Pro Realtime model

AssemblyAI · Minor · Started

Duration
6m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. From 14:15-14:45 UTC customers experienced increased latency when using our Universal 3.5 Pro Realtime model on the US endpoint. The EU endpoint was not affected. Sessions continued to function during this time without any errors.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    AssemblyAI

    We are currently investigating an issue where there is increased latency for our Universal 3.5 Pro Realtime model on the US endpoint. This began at 14:15 UTC.

  2. Identified

    AssemblyAI

    The issue has been identified and our team is working on a fix.

  3. Monitoring

    AssemblyAI

    The fix has been implemented and latency has recovered as of 14:45 UTC. The team is continuing to monitor the situation.

  4. Resolved

    AssemblyAI

    This incident has been resolved. From 14:15-14:45 UTC customers experienced increased latency when using our Universal 3.5 Pro Realtime model on the US endpoint. The EU endpoint was not affected. Sessions continued to function during this time without any errors.