Resolved incident

Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model

AssemblyAI · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

From 10:30a - 12:30a UTC users experienced rejected connections when connecting to our Realtime Universal-3.6 Pro model on our US endpoint. Users received a 3005 Session Cancelled error message on connection. This issue has been resolved and the Realtime US endpoint for Universal-3.6 Pro is functioning normally. The EU Realtime endpoint was not affected.

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    AssemblyAI

    From 10:30a - 12:30a UTC users experienced rejected connections when connecting to our Realtime Universal-3.6 Pro model on our US endpoint. Users received a 3005 Session Cancelled error message on connection. This issue has been resolved and the Realtime US endpoint for Universal-3.6 Pro is functioning normally. The EU Realtime endpoint was not affected.