Resolved incident

Delayed Webhook Delivery on Async EU Endpoint

AssemblyAI · Minor · Started

Duration
20m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. The affected webhook events remained queued and were delivered after service recovered; no events were lost. The queue is now clear, and no customer action is required.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    AssemblyAI

    We are currently investigating an issue that is affecting webhook delivery on our Async EU Endpoint. This began at 2:30p UTC. Customers are receiving delayed webhook deliveries on the EU endpoint. This does not affect customers using webhooks on our US endpoint.

  2. Identified

    AssemblyAI

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    AssemblyAI

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    AssemblyAI

    This incident has been resolved. The affected webhook events remained queued and were delivered after service recovered; no events were lost. The queue is now clear, and no customer action is required.