Delayed processing of transcripts on Slam

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   12 months ago

   AssemblyAI

   This incident has been resolved.

2. Monitoring

   12 months ago

   AssemblyAI

   A fix has been implemented and our team is monitoring the results. Slam-1 has resumed normal processing.

3. Identified

   12 months ago

   AssemblyAI

   The issue has been identified and a fix is being implemented.

4. Investigating

   12 months ago

   AssemblyAI

   We are currently investigating an issue where there has been delayed processing of transcripts on Slam-1, specifically in our us-west-2 region. This began at 5:43 UTC. Customers will experience queueing or erroring of transcripts when using our Slam-1 model. Our Universal model is not affected by this incident.