Resolved incident

Degraded Async Transcription Performance

AssemblyAI · Major · Started

Duration
15m
Severity
Major
Status
Resolved

Summary

Major · Resolved

The issue affecting async transcription processing has been fully resolved. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to support@assemblyai.com.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    AssemblyAI

    The issue affecting async transcription processing has been fully resolved. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to support@assemblyai.com.

  2. Monitoring

    AssemblyAI

    The capacity constraint has been addressed and the transcription queue is actively clearing. Processing times should return to normal within the next few minutes. We are continuing to monitor to ensure stability.

  3. Identified

    AssemblyAI

    We are currently experiencing degraded async transcription performance. Some customers may see increased processing times or throttled requests. Our engineering team has identified the issue and is actively working to restore full capacity. We will continue to provide updates as more information becomes available.