Resolved incident

SSL certificate validation errors connecting to Streaming API

AssemblyAI · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

From 8p GMT on November 14, 2025 - 2:20p GMT on November 15, 2025, users connecting to our Streaming API using our US endpoint `wss://streaming.assemblyai.com/v3/ws` from Europe, Africa, and eastern Asia were experiencing SSL certificate validation errors. While the underlying SSL misconfiguration was resolved shortly after engineering engagement, some customers experienced extended connection failures during this window. Additional safeguards have since been implemented to prevent similar issues..

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    AssemblyAI

    From 8p GMT on November 14, 2025 - 2:20p GMT on November 15, 2025, users connecting to our Streaming API using our US endpoint `wss://streaming.assemblyai.com/v3/ws` from Europe, Africa, and eastern Asia were experiencing SSL certificate validation errors. While the underlying SSL misconfiguration was resolved shortly after engineering engagement, some customers experienced extended connection failures during this window. Additional safeguards have since been implemented to prevent similar issues..