Resolved incident

Increased error rates for pre-recorded Speech-to-Text

AssemblyAI · Minor · Started

Duration
2h 55m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have continued to see good performance for pre-recorded audio so we are now marking this issue as resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    AssemblyAI

    We have continued to see good performance for pre-recorded audio so we are now marking this issue as resolved.

  2. Monitoring

    AssemblyAI

    We have released a fix to address the small increase in errors we were seeing and are monitoring to ensure continued good performance.

  3. Identified

    AssemblyAI

    Our team has identified where the errors are occurring in our pipeline and is currently working to identify and resolve the root cause. This issue is currently only affecting an extremely small percentage of total pre-recorded audio traffic. 99%+ of requests are still completing successfully.

  4. Investigating

    AssemblyAI

    Our team is currently investigating an issue that is causing an increase in server errors for our pre-recorded audio speech-to-text feature. This issue is only affecting a small number of requests, but it is affecting requests to both Universal and Slam-1 models. If you experience a server error we suggest retrying the request as those will likely be successful.