Partial search unavailability

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   26 days ago

   BigCommerce

   Certain storefronts may be experiencing timeout errors for searches. We are currently investigating this issue.

2. Investigating

   26 days ago

   BigCommerce

   We are continuing to investigate this issue.

3. Monitoring

   26 days ago

   BigCommerce

   Search availability has returned to normal availability. We are continuing to monitor this issue.

4. Resolved

   26 days ago

   BigCommerce

   This incident has been resolved.