← BigCommerce status

BigCommerce outage history

Official incidents, ongoing and resolved.

  • Minor · No longer listed as active

    Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores

    · Unavailable

  • None · No longer listed as active

    Search Indexing Delays Affecting a Subset of US Stores

    · Unavailable

  • None · No longer listed as active

    Delayed Data in Analytics Reports

    · Unavailable

  • Minor · No longer listed as active

    Some storefront searches returning incomplete results

    · Unavailable

  • Minor · No longer listed as active

    Storefront Search Stability Issues for Subset of US Stores

    · Unavailable

  • Minor · No longer listed as active

    Storefront Search Stability Issues for Subset of US Stores

    · Unavailable

  • Minor · Resolved

    Аn issue with Management API requests to add products to carts

    · 59m

  • Minor · Resolved

    Slow response times on some requests

    · 42m

  • Minor · Resolved

    Storefront Search Issues

    · 1m

  • Major · Resolved

    QuickBooks Payments stores cannot transact

    · 3h 40m

  • Minor · Resolved

    Search is returning server errors for a subset of stores

    · 2h 30m

  • Minor · Resolved

    Intermittent Availability Issues in Australia

    · 3h 12m

  • None · Resolved

    Search is degraded on a subset of stores

    · < 1m

  • Minor · Resolved

    Partial search unavailability

    · 41m

  • Minor · Resolved

    Partial search unavailability

    · 1h 34m

  • Major · Resolved

    Inaccurate product stock on category pages

    · 2h 57m

  • Minor · Resolved

    Webhooks Delay

    · 1h 6m

  • Critical · Resolved

    Contact Center System Outage

    · 6h 27m

  • Major · Resolved

    Unable to export Catalog using Modern Import/Export

    · 1h 5m

  • Minor · Resolved

    Delayed email delivery to Microsoft-hosted inboxes

    · 3h 24m