← BigCommerce status

BigCommerce outage history

Official incidents, ongoing and resolved.

  • None · Resolved

    Some products are not searchable in Storefront

    · 1h 52m

  • Minor · Resolved

    High Rate of Cloudflare Challenge Pages

    · 43h 18m

  • Minor · Resolved

    Degraded search availability across the platform

    · 1h 6m

  • Major · Resolved

    Bolt payments are currently failing

    · 2h 12m

  • Major · Resolved

    Some Android shoppers on headless storefronts may be unable to reach checkout

    · 2h 11m

  • Minor · Resolved

    Search availability reduced and latency increased

    · 3h 12m

  • None · Resolved

    Delays in Real-Time Event Processing

    · 14m

  • Minor · Resolved

    Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores

    · 7h 33m

  • Minor · Resolved

    Search Indexing Delays Affecting a Subset of US Stores

    · 1h 10m

  • Minor · Resolved

    Delayed product updates in storefront search

    · < 1m

  • None · Resolved

    Delayed Data in Analytics Reports

    · 1h 29m

  • Minor · Resolved

    Some storefront searches returning incomplete results

    · 1h 29m

  • Minor · Resolved

    Storefront Search Stability Issues for Subset of US Stores

    · 33m

  • Minor · Resolved

    Storefront Search Stability Issues for Subset of US Stores

    · 29m

  • Minor · Resolved

    Аn issue with Management API requests to add products to carts

    · 59m

  • Minor · Resolved

    Slow response times on some requests

    · 42m

  • Minor · Resolved

    Storefront Search Issues

    · 1m

  • Major · Resolved

    QuickBooks Payments stores cannot transact

    · 3h 40m

  • Minor · Resolved

    Search is returning server errors for a subset of stores

    · 2h 30m

  • Minor · Resolved

    Intermittent Availability Issues in Australia

    · 3h 12m