Past incident
Some storefront searches returning incomplete results
BigCommerce · Minor · Started
- Duration
- Unavailable
- Severity
- Minor
- Status
- No longer listed as active
Summary
Minor · No longer listed as active
A fix has been deployed and search results are returning normally for affected stores. We're completing the rollout to the remaining regions and continuing to monitor.
Event timeline
How this incident unfolded, from the official status page.
Identified
BigCommerce
Some stores are seeing storefront searches return no results or miss products they should include. We've found the cause and are rolling out a fix.
Monitoring
BigCommerce
A fix has been deployed and search results are returning normally for affected stores. We're completing the rollout to the remaining regions and continuing to monitor.