Resolved incident

Inaccurate product stock on category pages

BigCommerce · Major · Started

Duration
2h 57m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    BigCommerce

    We have received reports of products appearing as "out of stock" on category pages. Commerce engineers are investigating this issue.

  2. Investigating

    BigCommerce

    We are continuing to investigate this issue.

  3. Investigating

    BigCommerce

    We are continuing to investigate this issue.

  4. Investigating

    BigCommerce

    This issue has resolved.

  5. Resolved

    BigCommerce

    This incident has been resolved.