Stalled catalog import/export

Updates

1. Resolved

   4 months ago

   Commerce Engineers identified that additional remediation was required during the monitoring period. The issue affecting Catalog Import/Export for a subset of stores has now been fully resolved, and the system is operating normally.

2. Monitoring

   4 months ago

   Monitoring – Commerce Engineers have mitigated an out-of-memory issue impacting Catalog Import/Export for a subset of stores. We are currently observing system stability before marking the incident as resolved.

3. Investigating

   4 months ago

   Investigating - Commerce Engineers are currently investigating an issue around out of memory error for catalog import/export impacting a subset of stores.