Resolved incident

Unexpected Staff Action Logs

BigCommerce · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

We identified an issue where a subset of stores may see unexpected Staff Action Log entries generated by an API-driven background process. These entries are display-only logging artifacts and do not reflect staff user activity or changes made to the store. Some entries may continue to appear while we complete remediation. Store functionality, data, and security are not impacted, and no action is required.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    BigCommerce

    We identified an issue where a subset of stores may see unexpected Staff Action Log entries generated by an API-driven background process. These entries are display-only logging artifacts and do not reflect staff user activity or changes made to the store. Some entries may continue to appear while we complete remediation. Store functionality, data, and security are not impacted, and no action is required.