Search is returning server errors for a subset of stores

Resolved

Minor impact

Started

Lasted 2h 30m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Search errors are resolved, but we are addressing an indexing delay stemming from this incident. Recent changes for affected stores may take longer to appear in search.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Identified

    The issue has been identified and a fix is being implemented.

  5. Investigating

    We are currently investigating this issue.