Resolved incident

Intermittent Availability Issues

BigCommerce · Minor · Started

Duration
2h 50m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Commerce Engineers identified and fixed the root cause of the intermittent errors affecting the control panel. This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    BigCommerce

    Commerce Engineers are currently investigating an issue causing intermittent errors in PageBuilder and some other aspects of the control panel. Storefronts and the checkout experience are not affected.

  2. Resolved

    BigCommerce

    Commerce Engineers identified and fixed the root cause of the intermittent errors affecting the control panel. This incident has been resolved.