Resolved incident

Elevated Response Times for Australia-hosted stores

BigCommerce · Minor · Started

Duration
30m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    BigCommerce

    BigCommerce engineers are currently investigating an issue with elevated response times for Australia-hosted stores. We will provide an update shortly.

  2. Identified

    BigCommerce

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    BigCommerce

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    BigCommerce

    This incident has been resolved.