Issue impacting checkout on a subset of stores
Resolved
Minor impact
Updates
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the result.
Identified
Commerce engineers identified the cause of checkout errors affecting some stores using state/province shipping zones. We'll confirm once fully resolved.
Investigating
We are continuing to investigate this issue.
Investigating
Commerce Engineers are investigating an issue affecting some stores using shipping zones configured for a selection of states/provinces, which may cause errors on the checkout page. Our team is actively investigating and working on a fix.