Past incident

Storefront Search Stability Issues for Subset of US Stores

BigCommerce · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

A fix has been implemented and we are continuing to actively monitor search stability.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    BigCommerce

    Commerce Engineers are investigating an issue impacting latency and availability of storefront search requests for a subset of US stores.

  2. Monitoring

    BigCommerce

    A fix has been implemented and we are continuing to actively monitor search stability.