Resolved incident

Storefront Search Stability Issues for Subset of US Stores

BigCommerce · Minor · Started

Duration
47m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    BigCommerce

    Commerce Engineers are investigating an issue impacting latency of storefront search requests for a subset of US stores.

  2. Monitoring

    BigCommerce

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    BigCommerce

    This incident has been resolved.