Resolved incident

Search issues for some merchants using custom search integrations such as Klevu

BigCommerce · Minor · Started

Duration
1h 9m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    BigCommerce

    Commerce Engineers have identified an issue impacting a small subset of merchants using custom search integrations like Klevu.

  2. Resolved

    BigCommerce

    This incident has been resolved.