Resolved incident

QuickBooks Payments stores cannot transact

BigCommerce · Major · Started

Duration
3h 40m
Severity
Major
Status
Resolved

Summary

Major · Resolved

incident resolved, merchants can disconnect and reconnect their quickbooks now

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    BigCommerce

    The issue has been identified and a fix is being implemented.

  2. Investigating

    BigCommerce

    We are currently investigating this issue.

  3. Identified

    BigCommerce

    The issue has been identified and a fix is being implemented.

  4. Identified

    BigCommerce

    We are continuing to work on a fix for this issue.

  5. Monitoring

    BigCommerce

    we have deployed a fix and are monitoring the issue.

  6. Resolved

    BigCommerce

    incident resolved, merchants can disconnect and reconnect their quickbooks now