Agent Console auto model errors

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   6 months ago

   Braze

   We have identified a third party issue causing Agent Console auto models to error. Our engineering team is actively working to remediate the issue.

2. Monitoring

   6 months ago

   Braze

   Our engineering team have released a fix and Agent Console auto models are now recovering. We are continuing to monitor the situation.

3. Resolved

   6 months ago

   Braze

   Following continued monitoring by our engineers, Agent Console auto models have remained stable. This incident is now resolved.