← Braze status

Braze outage history

Official incidents, ongoing and resolved.

  • Critical · Resolved

    Braze Support Services Outage

    · 6h 52m

  • Minor · Resolved

    Dashboard Latency and Errors on US07

    · 28m

  • Minor · Resolved

    Latency and Errors on US07

    · 2h 25m

  • Minor · Resolved

    Issue Impacting US 01 and US 03

    · 1h 41m

  • Minor · Resolved

    EU02 Currents Data Latency

    · 5h 15m

  • None · Resolved

    AWS Networking Disruption in US-WEST-2 (Resolved)

    · < 1m

  • None · Resolved

    Braze AI Operator Errors

    · 2h 47m

  • Minor · Resolved

    WhatsApp Degraded Performance

    · 3h 15m

  • Minor · Resolved

    US01 and EU01 Processing Latency

    · 56m

  • Minor · Resolved

    US05 Processing Latency

    · 1h 12m

  • Minor · Resolved

    Agent Console auto model errors

    · 42m

  • Minor · Resolved

    SMS Delivery Delays to Multiple Countries in Europe

    · 23h 18m

  • Major · Resolved

    Issue impacting EU01

    · 3h 6m

  • None · Resolved

    US01 SDK errors

    · < 1m

  • Major · Resolved

    Delays in Support Case Creation via Email

    · 2h 44m

  • None · Resolved

    US01 SDK errors

    · < 1m

  • Minor · Resolved

    EU02 customer unsubscribe errors

    · 13m

  • Minor · Resolved

    US07 Dashboard latency and errors

    · 1h 5m

  • Major · Resolved

    US05 Dashboard latency

    · 15m

  • Minor · Resolved

    Outbound email latency for non-EU Bird (Sparkpost) customers

    · 25m