Resolved incident

US07 Dashboard latency and errors

Braze · Minor · Started

Duration
1h 5m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

No further issues have been experienced, and all services are operating normally. The incident is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Braze

    Braze Engineers are investigating an issue affecting users' ability to reach the Braze Dashboard for the US07 Cluster, starting around 13:41 EST. At this time, no other services are impacted, and messaging sending is not impacted. Engineers are actively working to restore service.

  2. Monitoring

    Braze

    As of 15:12 ET, Braze engineers have implemented a fix and are continuing to monitor service health for improvement.

  3. Resolved

    Braze

    No further issues have been experienced, and all services are operating normally. The incident is now resolved.