Resolved incident
WhatsApp Degraded Performance
Braze · Minor · Started
- Duration
- 3h 15m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Meta has recovered from the earlier issue impacting WhatsApp services, and full service has now been restored. WhatsApp message delivery, Campaign and Canvas creation or modification using WhatsApp templates, and Audience sync to Facebook are all operating normally.
Event timeline
How this incident unfolded, from the official status page.
Identified
Braze
Meta, a third-party, is currently experiencing an issue impacting WhatsApp services. During this time, WhatsApp messages may experience latency. Campaign and Canvas creation or modification may experience errors and latency when utilizing WhatsApp templates. Audience sync to Facebook may also experience errors and latency during this period.
Monitoring
Braze
Meta's services appear to be stabilizing. We are continuing to monitor the situation and will provide a further update once full service has been restored.
Resolved
Braze
Meta has recovered from the earlier issue impacting WhatsApp services, and full service has now been restored. WhatsApp message delivery, Campaign and Canvas creation or modification using WhatsApp templates, and Audience sync to Facebook are all operating normally.