Resolved incident

Issues accessing Drag & Drop editor

Braze · Minor · Started

Duration
2h 21m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have confirmed with our partner Beefree, that the Drag & Drop editors are functioning as expected. This issue is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Braze

    We have confirmed with our partner Beefree, that the Drag & Drop editors are functioning as expected. This issue is now resolved.

  2. Monitoring

    Braze

    Beefree identified the root cause of the issue and implemented a solution to address the intermittent issues affecting the Drag & Drop editor. Currently, the Drag & Drop editor is working as expected. Please refer to the Beefree status page for more information: https://beefree.statuspage.io/

  3. Identified

    Braze

    Users may experience errors when accessing the Drag & Drop editor from the Braze dashboard. This is due to an issue impacting our partner Beefree. We are working with Beefree to restore normal service as quickly as possible. Please refer to the Beefree status page for information: https://beefree.statuspage.io/