Resolved incident
EU02 Dashboard errors
Braze · None · Started
- Duration
- < 1m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
Braze Engineers identified a Dashboard configuration error that was deployed at 15:50 ET, preventing navigation and logins on EU02. At 16:04 ET, the errant configuration change was reverted, and a redeploy was executed. During this window, EU02 customers experienced issues navigating and accessing the Dashboard. All other services remained functional, all REST and SDK API requests were processed, campaign and canvas execution continued to function. No messages were dropped.
Event timeline
How this incident unfolded, from the official status page.
Resolved
Braze
Braze Engineers identified a Dashboard configuration error that was deployed at 15:50 ET, preventing navigation and logins on EU02. At 16:04 ET, the errant configuration change was reverted, and a redeploy was executed. During this window, EU02 customers experienced issues navigating and accessing the Dashboard. All other services remained functional, all REST and SDK API requests were processed, campaign and canvas execution continued to function. No messages were dropped.