Resolved incident

Data Processing and Messaging Sending latency impacting US01

Braze · Minor · Started

Duration
36m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The backlog of messages has now been processed. The incident is now considered resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Braze

    The backlog of messages has now been processed. The incident is now considered resolved.

  2. Monitoring

    Braze

    Braze Engineers have implemented a fix for the issue, and we are observing improvements in processing speed. Engineers are now working to process the backlog of messages.

  3. Investigating

    Braze

    Our engineering team is investigating elevated Messaging Sending and Data Processing latency affecting the US01 cluster. We are actively working to identify the root cause and implement a resolution as quickly as possible.