EU01 & EU02 Dashboard Errors

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   9 months ago

   Braze

   We can confirm services have continued to remain stable and the issue is now considered resolved.

2. Monitoring

   9 months ago

   Braze

   The errors have stabilised to normal operating levels. We are continuing to monitor the situation closely and are actively investigating with our networking provider.

3. Identified

   9 months ago

   Braze

   We've identified an issue isolated impacting our edge network impacting customers accessing the dashboard from Europe. We have escalated the issue to our network provider and are investigating with urgency.

4. Investigating

   9 months ago

   Braze

   We are continuing to investigate this issue with urgency and have escalated to our network service provider.

5. Investigating

   9 months ago

   Braze

   We are continuing to investigate the issue.

6. Investigating

   9 months ago

   Braze

   We have received reports of errors when navigating the EU01 and EU02 Dashboards. Braze engineers are observing a small increase in errors and are actively investigating the issue.