Resolved incident

Increased errors impacting US01

Braze · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We experienced a service degradation on the US-01 cluster between 11:46 ET and 11:58 ET. During this 12-minute period, SDK API and Dashboard services hosted on the US-01 cluster were impacted by increased errors. SDK API errors were successfully retried. Our engineering team responded immediately when the issue was detected and restored full service functionality at 11:58 ET. All systems are now operating normally.

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Braze

    We experienced a service degradation on the US-01 cluster between 11:46 ET and 11:58 ET. During this 12-minute period, SDK API and Dashboard services hosted on the US-01 cluster were impacted by increased errors. SDK API errors were successfully retried. Our engineering team responded immediately when the issue was detected and restored full service functionality at 11:58 ET. All systems are now operating normally.