Resolved incident

Increased latency in Outbound Messaging for all clusters

Braze · Minor · Started

Duration
28m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Braze Engineers have confirmed outbound message latency and service performance is now operating normally and within normal operational bounds. Engineers will continue to monitor service health across all clusters. This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Braze

    Braze Engineers have confirmed outbound message latency and service performance is now operating normally and within normal operational bounds. Engineers will continue to monitor service health across all clusters. This incident has been resolved.

  2. Monitoring

    Braze

    At approximately 5:09 PM EST, a recent change introduced increased latency in outbound messaging. A fix has been deployed, and service performance is rapidly returning to normal operating levels. We will continue to monitor the system to ensure full resolution.