Some customers are seeing broadcast delivery delays (emails, push notifications, and webhooks)

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Customer.io

   Our engineers are aware of an issue where messages may be showing as "queued". We're investigating this now. Thank you for your patience!

2. Identified

   5 months ago

   Customer.io

   We've identified the issue and are working towards a resolution now.

3. Monitoring

   5 months ago

   Customer.io

   We have a resolution in place and are monitoring message throughput recovery now. Thank you for your patience!

4. Resolved

   5 months ago

   Customer.io

   We have confirmed that this incident is now resolved. Thank you very much for your patience!