← Customer.io status

Customer.io outage history

Official incidents, ongoing and resolved.

  • Minor · Resolved

    Some US customers may experience delays in message sending

    · 27m

  • None · Resolved

    Reduced Deliverability to Microsoft-Hosted Email Addresses

    · 1h 19m

  • Minor · Resolved

    Investigating issues with the Agent

    · 5m

  • None · Resolved

    Customer.io UI is inaccessible

    · 26m

  • Minor · Resolved

    Delays in processing and UI inaccessible for some customers in the US datacentre

    · 33m

  • Major · Resolved

    Issues accessing EU accounts

    · 15m

  • Minor · Resolved

    Some EU users are experiencing delays in processing

    · 1h 37m

  • Minor · Resolved

    Some customers are experiencing data processing and message-sending delays

    · 1h 23m

  • Major · Resolved

    Delays in message sending

    · 40m

  • Minor · Resolved

    Some customers are experiencing data processing delays

    · 2h 26m

  • None · Resolved

    Delays processing send events in some environments

    · 41m

  • Minor · Resolved

    User Interface is currently unavailable for some users in EU. Data processing delays

    · 2h 3m

  • Minor · Resolved

    User Interface is currently unavailable, data processing delays

    · 25m

  • Minor · Resolved

    Some customers are currently unable to access the account Billing page in our UI

    · 28m

  • Major · Resolved

    Investigating Connectivity Issues

    · 2h 42m

  • Minor · Resolved

    Delays in processing requests

    · 32m

  • None · Resolved

    AI Agent and LLM Campaign Actions Disruption

    · 1h 7m

  • Minor · Resolved

    Some customers seeing delays setting up Pipelines in new EU workspaces

    · 1h 4m

  • Minor · Resolved

    Salesforce and Hubspot syncs might be delayed for some EU customers

    · 1h 25m

  • Minor · Resolved

    Customer.io UI is currently inaccessible

    · 8m