Resolved incident

Some customers are currently unable to access the account Billing page in our UI

Customer.io · Minor · Started

Duration
28m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Customer.io

    We're looking into an issue where https://fly.customer.io/settings/billing/ isn't loading for some customers. We apologize for the inconvenience.

  2. Monitoring

    Customer.io

    We've identified the issue and access to the Billing page has been restored. We thank you for your patience!

  3. Resolved

    Customer.io

    This incident has been resolved.