Investigating Connectivity Issues

Resolved

Major impact

Started

Lasted 2h 42m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and the systems are recovering. We are monitoring UI for any other issue.

  3. Identified

    The team has identified the issue and is actively working on a fix

  4. Investigating

    We are aware of an issue affecting access to our web application. Customers may encounter ERR_CONNECTION_REFUSED when attempting to access the UI. At this time, we are not aware of any impact beyond UI accessibility. Message processing and delivery continue to operate normally. Our team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates as more information becomes available.